AI quoting for freight forwarders

Quote in minutes, not days.

Palletics AI reads the enquiries landing in your sales inbox, sends RFQs to your own vendors, collects their replies, and hands your team a priced quote ready to send.

Inbound · 09:14Unstructured
From: purchasing@alnoor-trading.com
Subject: Rate req — 2x40HC Shanghai to Kuwait

Hi,
Pls quote urgent for below:
2 x 40 HC general cargo, machine parts
Gross wt approx 21 tons per cont
Ready 12 Aug, CIF Shuwaikh
مطلوب أيضاً سعر التخليص الجمركي

📎 packing_list.pdf (scanned)  ·  invoice.xlsx
ExtractedReading…
Origin
CNSHA · Shanghai
Destination
KWSWK · Shuwaikh
Mode
Sea · FCL
Equipment
2 × 40' HC
Gross weight
42,000 kg
Ready date
12 Aug 2026
Incoterm
CIF
Services
Freight + customs clearance
RFQ sent to 6 vendors · 4 replied · best rate USD 1,840 / container

The problem

The forwarder who quotes first, wins.

Most quote in days — because pricing a single shipment means emailing six vendors and chasing them until they answer.

~100
hours / month

Lost to manual rate preparation at a forwarder handling around 50 tenders a month.

24h+
response time

Collapses your hit rate. Shippers routinely award to the first credible quote back.

~3%
net margin

The industry average. Every hour of manual back-office work comes straight off it.

How it works

An autonomous quoting desk that runs on your inbox.

Capture

Connects to your sales inbox on Microsoft 365, Gmail or IMAP. Nothing to migrate, no new system for your team to learn.

Extract

Reads the message and its attachments — PDF, Word, Excel, scanned images — in Arabic or English, and returns structured shipment data with a confidence score.

Dispatch

Matches the lane and service type to the right vendors and sends the RFQs, while your customer gets an acknowledgement within seconds.

Collect

Watches for vendor replies, parses each rate as it arrives, and keeps every quotation's status current without anyone chasing.

Price and send

Applies your commission, ranks the options, and hands your coordinator a quote to review and send.

What's different

Built for forwarders who price every shipment from scratch.

Other AI quoting tools look up a rate you already hold. That only works if you hold contracted carrier rates — and most forwarders don't.

Rate-lookup tools

  • Need a contracted carrier rate base
  • Require rate-sheet ingestion and carrier integrations
  • Assume a TMS underneath
  • Leave vendor sourcing manual
  • Priced for large forwarders

Palletics AI

  • Works with no rate base at all
  • Automates the vendor RFQ loop end to end
  • Runs alongside whatever you already use
  • Handles scanned documents and Arabic enquiries
  • Deploys as managed cloud or fully self-hosted

Get in touch

See it run against your own inbox.

We'll set up a pilot on a copy of your enquiry mail, show you what it extracts from your real traffic, and you can judge the accuracy for yourself. No migration, no commitment.

Offices
Bengaluru · Kuwait City · Dubai